Webinova Online Customer Support > Webinova Help Desk > Knowledgebase

Search help:

How to retrieve the mails from the Spam Box?


In this case we assume you have enabled the Spam Box option in cPanel, SpamAssassin. From this point on all emails identified as spam will be moved to a separate folder for each email account.

In order to retrieve the emails from the spam box for your email account, follow these steps:

1. Open your mail client;

2. Create a new mail account duplicating all settings for the original When specifying the account's username, specify:

3. Check / Download the mail for the newly created email

Note to substitute with your account's details.

Was this article helpful? yes / no
Article details
Article ID: 113
Category: Email HOW-TOs
Date added: 2012-11-19 13:15:23
Views: 21
Rating (Votes): Article rated 3.0/5.0 (8)

« Go back

Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid