Knowledgebase
Webinova Online Customer Support > Webinova Help Desk > Knowledgebase

Search help:


Cannot send attachments

Solution

You might not be able to send mails with attachments because of:

  • A local antivirus / security application running on your local computer. It might detect that the attachment is either not permitted or is infected by a virus. In this case try disabling your application and resending the attachment;
  • The file extension is found in the forbidden extensions list on the server. An example of this is the .eml extension; In this case try sending your attachment in a different format.
 
Was this article helpful? yes / no
Article details
Article ID: 61
Category: Email sending issues
Date added: 2012-11-09 17:26:33
Views: 20
Rating (Votes): Article rated 3.0/5.0 (2)

 
« Go back

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid