Knowledgebase
Webinova Online Customer Support > Webinova Help Desk > Knowledgebase

Search help:


The SMTP server is refusing my connection attempts

Solution

The standard port used for SMTP connection is 25. Most often the reason for refused SMTP connection is that your Internet service provider blocks this port. That's why we recommend using the alternative port 2525 for your email SMTP connection.

 

For more information on how to check whether your ISP is blocking port 25, you can refer to this article.

 

Information on how to change the SMTP port for the most popular mail clients can be found in our Email tutorial.

 
Was this article helpful? yes / no
Article details
Article ID: 65
Category: Email sending issues
Date added: 2012-11-09 17:30:33
Views: 45
Rating (Votes): Article rated 3.5/5.0 (8)

 
« Go back

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid