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A sender has received a bounced message

Solution

There are many reasons why a sender may receive a bounced back message from you. In the bounced-back email there should be more information as to what is the exact reason for the mail delivery failure.

Often the reason for this is that the sender is blacklisted world-wide for Spam issues. If this is the case there should be information on how to resolve the issue in the bounced-back email.

What you can do on your end is:

1. Make sure you have not exceeded your mail quota. Log in to your cPanel and go to Email accounts. Increase the quota twice to make sure this is not the problem;

2. Make sure your MX records are correct. The easiest way to fix similar problems is by using Siteground's DNS servers:

http://kb.siteground.com/article/What_are_my_DNS_Records.html

 
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Article details
Article ID: 76
Category: Email receiving issues
Date added: 2012-11-14 17:50:57
Views: 16
Rating (Votes): Article not rated yet (0)

 
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