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The SMTP server is refusing my connection attempts Article rated 3.0/5.0
Some Internet Service Providers are blocking the standard SMTP port (25 port) to prevent SPAM/BULK messages being sent from their networks. For your convenience, Webinova has configured an alternati...
The SMTP server is rejecting my password/login Article rated 3.4/5.0
To avoid problems during logging to your SMTP server you should make sure that your mail client has the correct settings and that you are using the correct email password.   More information on...
Cannot send emails using Outlook Article rated 3.7/5.0
The most common reasons for not being able to send emails through Outlook are wrong Outlook settings or blocked port 25 by the Internet Service provider.   Here are a few checks you can make to...
Cannot send emails using Outlook Express Article rated 3.3/5.0
The most common reasons for not being able to send emails through Outlook Express are wrong Outlook settings or blocked port 25 by the Internet Service provider.   Use the correct Mail Client s...
Cannot send email using Eudora Article rated 3.0/5.0
The most common reasons not to be able to send emails are:     * Wrong Eudora settings;     * Blocked port 25 by the Internet Service provider. To resolve the problem p...
Cannot send emails using Mozilla Thunderbird Article rated 3.0/5.0
The most common reasons not to be able to send emails are:     * Incorrect Thunderbird settings;     * Blocked port 25 by the Internet Service provider. To resolve the ...
Cannot send email using TheBat Article rated 3.0/5.0
The most common reasons not to be able to send emails are:     * Wrong TheBat settings;     * Blocked port 25 by the Internet Service provider. To resolve the problem p...
I receive Unroutable address bounce back error message Article rated 2.3/5.0
The error "Unroutable address / Unroutable mail domain" is a general error which can be caused by several things:     a misspelled email address; for example, you have sent the m...
Error: 'Retry time not reached for any host' Article rated 3.7/5.0
This error message means that a previous attempt to deliver the mail has failed with a temporary error, and the mail server computed the earliest time at which to try again. Please allow some more ti...
Error: 'Too many recipients' Article rated 3.0/5.0
The "Too many recipients" error will be displayed when: an email message has more than 40 recipients; a domain tries to send more than 400 emails per hour. For m...
IP has been blacklisted by an antispam organization Article rated 3.0/5.0
If you receive a bounced-back message saying that IP address X.X.X.X is blacklisted by a spam organization this means that the fore mentioned IP address has been blacklisted for sending unsolicited ma...
Error: Invalid HELO Article rated 3.0/5.0
The message "invalid HELO command" means that the application you are using for sending mails does not comply with corresponding RFC standards. This happens rarely and the only solution is to us...
My mobile device cannot send mails Article rated 3.7/5.0
This issue is usually caused by the fact that your mobile operator has filtered the outgoing smtp connections. In order to resolve this please contact your mobile operator and ask them how to use the...
Which SMTP port to use? Article rated 3.0/5.0
No matter which SMTP port you use your mails will be sent in exactly the same way. We recommend using the SMTP port 2525 because the default 25 might be blocked by your local Internet service provid...
Error: Could not complete sender verify Article rated 3.0/5.0
This is a common issue which happens when using the cPanel username for authenticating on the smtp server. Please use the email username instead and this issue will be resolved. For more information ...
Error 503: Valid RCPT command must precede DATA Article rated 3.0/5.0
The most common reason for this error is an incorrectly configured mail client. In order to solve this issue you should reconfigure your email client to successfully authenticate to the SMTP server. ...
Error 553: Unable to verify address Article rated 3.7/5.0
When you receive a message saying "unable to verify address", please make sure that you have enabled the SMTP authentication option in your email client. Also, note that you have to use the full e-mai...
What is the MTA retry timeout on your servers? Article rated 2.3/5.0
The retry timeout setting defines how often the MTA (Mail Transfer Agent) will try to deliver messages that cannot be delivered at the first attempt.   Webinova's servers use Exim for Mail Tran...
Error: 'The connection to the server was interrupted' Article rated 3.0/5.0
The most common reason for this error is network or local connectivity issue. If you receive it you can try the following:   Disable your local firewall while troubleshooting it; Disab...
Cannot send attachments Article rated 3.0/5.0
You might not be able to send mails with attachments because of: A local antivirus / security application running on your local computer. It might detect that the attachment is either not permitted...
I cannot send emails from my BlackBerry Article rated 3.0/5.0
In order to be able to send emails from your BlackBerry, please always use the SMTP server of your ISP or mobile service provider instead of our SMTP server. This way you should be able to send email...
Possible problems after migration to mini_sendmail on Webinova servers Article rated 3.0/5.0
Webinova is upgrading all of its servers from a standard Apache installation to a chrooted Apache installation. This allows much better performance and tightened security. This transition requires mi...
How to check whether SMTP port 25 is blocked? Article rated 2.7/5.0
The standard port used for SMTP connections is 25. One of the most common reasons for not being able to send messages is that your Internet service provider blocks this port. This is why using an alte...
The SMTP server is refusing my connection attempts Article rated 3.5/5.0
The standard port used for SMTP connection is 25. Most often the reason for refused SMTP connection is that your Internet service provider blocks this port. That's why we recommend using the alternati...
How to use Google's free SMTP server? Article rated 2.3/5.0
Google's GMail offers a free SMTP server which can be used by anyone who has a GMail account.   If you don't have a GMail account, you can create one at the GMail account creation page.  ...
What to do if you receive an error: 'Outlook reports: Sending and receiving reported error (0x800CCC65)' Article rated 3.3/5.0
If you receive the following error in your Outlook application:   Outlook reports: Sending and receiving reported error (0x800CCC65) Your outgoing (SMTP) email server has reported an internal ...
Formmail Redirect Article rated 3.7/5.0
If you are using FormMail in a web form, you might wonder how to redirect the visitor to a custom page after the form is submitted. The simplest solution is to include the following field in your we...
 

 
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