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My POP3/IMAP server is refusing my connection attempts Article rated 3.0/5.0
The standard server ports used for POP3 and IMAP connection are port 110 and port 143 respectively. If you receive a notification for refused connection by the POP3 or IMAP server we would advise you ...
Cannot receive emails using Outlook / Outlook Express Article rated 3.3/5.0
There are several common reasons for not being able to receive emails through Outlook (Express). These reasons include, but are not limited to - temporary mail server problems, wrong Outlook Express s...
Cannot receive emails using Mozilla Thunderbird Article rated 2.7/5.0
If you are not able to receive emails in Mozilla Thunderbird, you can do the following: 1. Make sure your Mozilla Thunderbird has been configured correctly. 2. Make sure you are not having problem...
Cannot receive email using Eudora Article rated 3.0/5.0
If you are not able to receive emails in Eudora please follow these steps: 1. Make sure your Eudora has been configured following these similar steps for Thunderbird: http://www.siteground.com/tutor...
Cannot receive email using TheBat Article rated 3.7/5.0
The most common reasons for SiteGround customers to be unable to receive emails through TheBat are temporary mail server problems, wrong TheBat settings, exceeded space quota of the email account...
Cannot receive email using your webmail interface Article not rated yet
There are several common reasons for being unable to receive emails when using a webmail client. These reasons include, but are not limited to - temporary mail server problems, exceeded space quota of...
An email has not been received Article not rated yet
If you have not received a certain email you can follow these steps: 1. Make sure the sender has not been blacklisted world-wide for Spam issues. If this is the case the sender would have received a ...
A sender has received a bounced message Article not rated yet
There are many reasons why a sender may receive a bounced back message from you. In the bounced-back email there should be more information as to what is the exact reason for the mail delivery failure...
Email is downloading slow Article not rated yet
Usually this issue is caused by slow Internet connection and / or huge emails. To resolve this: 1. Try downloading your emails using IMAP, this will help in dealing with emails with large attached fi...
Cannot see IMAP folders Article not rated yet
In order to resolve this issue first try to subscribe to them. Most email clients have an option similar to "Manage folder subscriptions" where you can subscribe to folders. After the subscription tr...
An email has been delayed Article not rated yet
Delivery of email messages may delay because of temporary server problems or network issues. Such problems might be either on the sender's end or on the recipient's end. In such cases there is nothi...
My MX records point to a local server and I cannot receive mails sent from my site Article rated 3.0/5.0
This issue is caused by the fact that your domain is listed in /etc/localdomains and mails are routed locally regardless of the MX records.   To resolve this please post a support ticket by goi...
Senders receive bounced-back messages saying my mailbox is full Article rated 3.7/5.0
This issue is caused by the fact that your account's mail quota has been exceeded.  To solve this please log in your Cpanel and go to Email Accounts. In the table "Current Accounts" you will fin...
How to subscribe to an IMAP folder with Thunderbird? Article rated 3.0/5.0
IMAP allows you to create folders on the mail server. Spam folders are also kept on the server.   If your IMAP folders are not showing up, follow these steps to subscribe to them with your Mozi...
The recipient did not receive my email and I did not receive it bounced back Article rated 3.0/5.0
This usually means that the email was caught by a spam filter on the recipient’s mail server.   We recommend that you ask the recipient to check the spam / bulk mail folders first. If the...
How to subscribe to an IMAP folder with Outlook Express? Article rated 3.7/5.0
IMAP allows you to create folders on the mail server. Spam folders are also kept on the server.   If your IMAP folders are not showing up, follow these steps to subscribe to them with your Outl...
What to do if you receive an error: 'Outlook reports: Sending and receiving reported error (0x800CCC65)' Article rated 2.3/5.0
If you receive the following error in your Outlook application:   Outlook reports: Sending and receiving reported error (0x800CCC65) Your outgoing (SMTP) email server has reported an internal ...
How to subscribe to a mail folder in Outlook Express Article rated 2.3/5.0
In order to see your IMAP folders in Outlook Express (such as the Sent folder), you should do the following:   1) Right-click on the email account the folders of which you would like to see and...
 

 
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